Privacy Policy
Last Updated: January 2025
Print Gear respects your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit printgear.net or make a purchase from us.
1. Information We Collect
We may collect:
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Name, email address, shipping address
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Payment information (handled securely by Shopify)
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Order details
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Device/browser data
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Cookies and usage data
We do NOT store full credit card numbers.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate shipping updates
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Respond to support requests
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Improve our website
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Prevent fraud
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Comply with law
We will never sell your information to third parties.
3. Shopify Handling of Your Data
Our store is hosted on Shopify.
Shopify securely processes your personal and payment information according to PCI-DSS standards.
4. Third-Party Services
We may use:
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Print providers
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Email marketing services
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Payment processors
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Analytics tools
These partners collect only the data needed to perform their services.
5. Consent
By providing personal information (placing an order, subscribing, etc.), you consent to its collection and use for that specific purpose.
6. Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.
7. Security
We take data protection seriously and follow industry practices, but no method is 100% secure.
8. Cookies
We use cookies to:
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Keep your session active
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Improve checkout
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Track analytics
9. Age of Consent
You must be 18+ to use this site.
10. Changes
We may update this policy periodically.
Check this page for the current version.
11. Contact
Questions?
📩 support@printgear.net
📜 2. TERMS OF SERVICE (Shopify-Ready)
Last Updated: January 2025
Welcome to Print Gear.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to the following Terms.
1. Online Store Terms
You must be at least 18 years old to use this site.
You may not use our products for illegal or unauthorized purposes.
2. General Conditions
We reserve the right to refuse service to anyone.
Your content (excluding credit card info) may be transferred unencrypted.
3. Accuracy of Information
We strive for accuracy, but errors may occur.
We may correct or update information at any time.
4. Products & Services
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Each item is made-to-order
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Colors may appear slightly different due to screen settings
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Product availability may change
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We may discontinue items at any time
5. Billing & Account Info
You agree to:
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Provide accurate, complete billing information
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Use authorized payment methods
We may cancel orders that appear suspicious or incomplete.
6. Third-Party Links
Some links may direct you away from our site.
We are not responsible for third-party content.
7. User Feedback & Submissions
By submitting comments or feedback, you grant us permission to use, copy, or publish the material without compensation.
8. Personal Information
Your submission is governed by our Privacy Policy.
9. Errors, Inaccuracies, Omissions
We reserve the right to correct any order based on incorrect information.
10. Prohibited Uses
You may not use the site to:
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Break laws
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Harm others
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Spread malware
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Collect unauthorized data
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Spam
11. Disclaimer of Warranties
The service is provided “as is.”
We do not guarantee uninterrupted access or error-free operation.
12. Limitation of Liability
Print Gear is not liable for damages except where prohibited by law.
13. Indemnification
You agree to indemnify Print Gear from claims arising from misuse of our services.
14. Termination
We may terminate or suspend access at any time.
15. Entire Agreement
These Terms include all policies posted on our site.
16. Governing Law
These Terms follow U.S. and California state laws.
17. Contact
Questions?
📩 support@printgear.net
📦 3. SHIPPING POLICY (Shopify-Ready)
Last Updated: January 2025
Processing Time
Orders are processed and printed within 1–3 business days.
U.S. Shipping Times
Shipping usually takes 3–7 business days.
Delays may occur due to weather, holidays, or carrier issues.
Multiple Shipments
Your order may arrive in separate packages depending on production partners.
Tracking
You will receive tracking information once your order ships.
Tracking may take 24–72 hours to update.
Lost Packages
If your package is lost or tracking stops:
Email us at support@printgear.net and we will replace it.
💰 4. REFUND POLICY (Shopify-Ready)
Last Updated: January 2025
Order Problems
If your item arrives damaged, misprinted, or incorrect, we will replace it at no cost.
Please email:
📩 support@printgear.net
with your order number + photos of the issue.
Eligibility
Because items are made-to-order, standard returns are not automatic.
We handle returns case-by-case to keep things fair.
Refunds
Refunds (when approved) take 3–7 business days to appear.
Exchanges
Wrong size?
We offer size exchanges.
Email support with your order number.
Non-Returnable Items
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Gift cards
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Custom items (future Custom Shop)
🍪 5. COOKIE NOTICE (for Shopify European Compliance)
Last Updated: January 2025
Print Gear uses cookies to:
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Improve site functionality
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Enable secure checkout
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Analyze site traffic
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Personalize content
You can control cookie preferences in your browser settings.
By continuing to use our site, you consent to our use of cookies.
🧑🎨 6. UGC POLICY (User-Generated Content)
(For customer photos, reviews, social shares)
Last Updated: January 2025
By posting, tagging, or sharing content with #PrintGear or tagging our accounts, you grant Print Gear permission to use that content for:
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Social media
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Website galleries
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Marketing materials
We may edit, crop, or modify the content as needed.
You retain rights to your original content.
If you want your content removed, email:
📩 support@printgear.net

