At Print Gear, we strive to get your custom gear to you as quickly and reliably as possible. Please read below for details on processing times, shipping methods, rates, and tracking.

Order Processing

• Production Time: Because each item is printed on demand, please allow 2–5 business days for your order to be produced and prepared for shipment.
• Quality Check: Every piece undergoes a thorough inspection to ensure color accuracy, print clarity, and construction quality.

Domestic Shipping (Within [Your Country])

Standard Shipping:

• Cost: Flat rate of $4.99
• Transit Time: 3–7 business days after processing

Expedited Shipping:

• Cost: Flat rate of $12.99
• Transit Time: 1–3 business days after processing

International Shipping

Standard International Shipping:

• Cost: Calculated at checkout based on weight and destination
• Transit Time: 10–20 business days after processing

Duties & Taxes:

• International orders may incur import duties, taxes, or customs fees. These are not included in your shipping charge and are the responsibility of the recipient.

Shipping Rates & Free Shipping Offers

• Free Standard Shipping on all domestic orders over $75. No code needed—discount applied automatically at checkout.
• Bundle & Save: Add more items to your cart to qualify for free or reduced shipping.

Order Tracking

• Once your order ships, you’ll receive an email with your tracking number and a link to monitor progress.
• You can also view your order status by logging into your Print Gear account and checking “Order History.”

Address Changes & Undeliverable Packages

• Please double-check your shipping address before placing your order.
• If a package is returned to us due to an incorrect address, we’ll contact you to update the address. You’ll be responsible for any additional shipping charges to re-ship the order.

Lost, Stolen, or Damaged Packages

• Lost/Stolen: If the carrier marks your package as delivered but you haven’t received it, please contact us within 7 days and we’ll investigate with the carrier.
• Damaged in Transit: Inspect your items upon delivery. If anything arrives damaged, email photos of the packaging and product within 5 days so we can arrange a replacement or refund.

Shipping Delays

• Occasionally, factors beyond our control (weather, carrier volume, global events) may delay delivery. We appreciate your patience—if your order hasn’t arrived within the expected timeframe, please reach out and we’ll help track it down.

Still Have Questions?

Visit our Help Center or contact our support team at support@printgear.com. We’re here to ensure your Print Gear experience is smooth from click to doorstep.

Thank you for choosing Print Gear—where your style is printed on demand, to order, and shipped with care!