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Refund policy
Refund & Return Policy
All Print Gear products are made to order.
Because each item is produced specifically for you after purchase, we do not accept returns or exchanges for:
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Incorrect size selection
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Buyer’s remorse
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Change of mind
Please review sizing and product descriptions carefully before purchasing.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, misprinted, defective, or incorrect, contact us within 7 days of delivery at:
Include:
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Order number
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Clear photos of the issue
If approved, we will provide a replacement or resolution.
Exceptional Situations
In rare circumstances, Print Gear may choose to offer store credit or another resolution at our discretion.
Due to the custom-made nature of our products, EU cooling-off rights may not apply under Article 16(c) of Directive 2011/83/EU.