FREQUENTLY ASKED QUESTIONS
Where do you ship?
We ship across the U.S., coast
to coast.
International shipping is coming later
once our full Garage Life collection rolls out.
How long does shipping take?
Most orders arrive in:
● 3–7 business days (production + shipping)
● Peak season may add 1–3 days
You’ll get tracking as soon as your order ships.
Who makes the products?
Everything is printed through professional U.S. print partners.
We don’t drop junk.
If it doesn’t meet our quality vibe, we won’t sell it.
Can I change my order after placing it?
If your order hasn’t gone into production yet, we can:
● Change the size
● Change the color
● Update the shipping address
● Cancel the order
Just email: support@printgear.net ASAP.
What if I received the wrong item or something arrived damaged?
Easy fix.
Send a quick photo + order number to:
support@printgear.net
We’ll replace it fast — no drama, no hoops.
What’s your return policy?
We handle returns on a case-by-case basis because every situation is different, but our rule is simple:
If something’s wrong, we make it right.
Wrong size?
Damaged print?
Not what you ordered?
Email support and we’ll take care of it.
What sizes do your shirts run?
Most Print Gear tees run true to size.
If you like a roomier fit, go up one size.
If you prefer a fitted look, stick with your normal size.
Do you offer custom designs?
Not yet — but it’s coming.
We’re working on a Custom Shop where you can upload your ride and get a custom Garage Life design.
My tracking says “delivered” but I don’t have the package.
Happens sometimes.
Do this:
- Check the mailbox
- Check with neighbors
- Check behind porch/garage
- Wait 24 hours — carriers mark early sometimes
Still missing?
Email support and we’ll step in.
How do I contact you?
Easy — email us anytime:
● support@printgear.net (general)
● support@printgear.net (help)
● support@printgear.net (order updates)
● support@printgear.net (payments)
We answer fast.
PRINT GEAR — SHIPPING POLICY
Processing Times
Orders are processed and printed within 1–3 business days.
Shipping Times (U.S.)
Standard shipping: 3–7 business days
Delays may happen during holidays, storms, or carrier issues.
Tracking
You’ll receive tracking info by email once your order ships.
If tracking stalls, contact us — we’ll investigate.
Lost Packages
If your package is lost, stolen, or stuck in transit, email:
support@printgear.net
We handle replacements on a case-by-case basis.
PRINT GEAR — REFUND & RETURN POLICY
Incorrect Item / Damaged Item
We’ll replace it free.
Just send a photo + order number to:
support@printgear.net
Sizing Issues
If you picked the wrong size, we’ll help you exchange it.
Fair, fast, and respectful.
Returns
Because each product is made-to-order, we don’t offer blanket returns — BUT we always help customers on a case-by-case basis.
If something’s wrong, we fix it. Period.
Refund Processing
Refunds (when approved) take:
● 2–5 days for us to initiate
● 3–7 business days for banks to post
If it’s taking longer, email us and we’ll help push it through.
CONTACT INFORMATION
Support
support@printgear.net
General
support@printgear.net
Orders
support@printgear.net
Billing
support@printgear.net