Shipping and Delivery

Most Print Gear products are made to order. That means your gear goes through production first, then it is prepared for shipment.

Made to Order: Production Comes First

Most Print Gear products are produced after your order is placed. Production time can vary by product.

The shipping time shown at checkout begins after production is complete and your package has been handed to the carrier.

Production time + shipping time = total delivery time.

Shipping Rates & Delivery Estimates

Available shipping options, rates, and estimated carrier delivery times are shown at checkout based on your order and destination.

Free standard U.S. shipping is available on qualifying orders of $75 or more.

Order Tracking

Once production is complete and your order has been handed to the carrier, you’ll receive tracking information by email.

Your tracking link will show the carrier’s latest delivery updates. If your order is still in production, tracking may not be available yet.

Address Changes

Please double-check your shipping address before placing your order.

If you notice an error, email support@printgear.net as soon as possible with your order number and the corrected address.

We’ll do our best to help, but address changes cannot be guaranteed once an order has entered production or has been handed to the carrier.

If an order is returned because an incorrect address was entered at checkout, additional shipping charges may apply to resend the order.

Lost, Delayed, or Delivered Packages

Carrier tracking can occasionally pause between scans.

If tracking has not updated for several days, or the carrier marks your package as delivered and you still do not have it, email support@printgear.net with your order number and tracking number so we can help investigate.

Damaged, Misprinted, or Incorrect Orders

If your order arrives damaged, misprinted, or you receive the wrong item, size, or color from what you ordered, contact us and we’ll make it right.

Email support@printgear.net with your order number, a brief description of the issue, and clear photos when applicable.

Visit our Return Center for more information about returns, replacements, and exchanges.

U.S. Shipping Only

Print Gear currently ships to addresses within the United States only. International shipping is not available at this time.

Shipping Delays

Weather, carrier volume, holidays, customs, and other events outside our control can affect delivery timing after an order ships.

If your package is outside the carrier’s expected delivery window, contact us and we’ll help review the tracking.

Still Have Questions?

Visit our Help Center or email support@printgear.net.

We’re here to help from order placement through delivery.