🔥 HOW TO START A RETURN OR EXCHANGE

At Print Gear, we keep things simple.
  If something’s wrong, we fix it — fast.

Follow the steps below so we can take care of you right away.

---

STEP 1 — Grab Your Order Number

Your order number looks like:
  PG-#####
 You’ll find it in your email or order confirmation.

---

STEP 2 — Take a Photo (If Applicable)

For faster support, include a clear photo if your issue involves:

• Wrong item

• Damaged item

• Misprint

• Wrong color

• Wrong size delivered

No selfies needed — just the product.

---

STEP 3 — Email Our Support Team

Send your info to:

📩 support@printgear.net

Include:

• Your order number

• The issue

• A photo (if relevant)

• The correct size/color you want (for exchanges)

---

STEP 4 — Wait for a Quick Reply

We usually respond within a few hours (business hours).
  We’ll tell you exactly what happens next:

• Replacement shipping

• Refund approval

• Exchange confirmation

• Tracking updates

We never leave you hanging.

---

STEP 5 — If a Return Is Needed

Most issues don’t require sending anything back.
  But if we do need a return, we’ll send:

• A prepaid return label

• Simple drop-off instructions

We keep it easy.

---

⭐ WHAT QUALIFIES FOR A REPLACEMENT?

✔ Wrong item

✔ Wrong size/color delivered

✔ Print defect

✔ Damaged item

✔ Poor print quality

✔ Item lost in shipping

If any of these happen, you get a free replacement, no hassle.

---

🔄 WHAT ABOUT SIZING ISSUES?

If you ordered the wrong size, we offer:

One-time size exchange at a discount
 or
  A replacement (case-by-case depending on the product)

Just email support and we’ll walk you through it.

---

🚫 WHAT ISN’T ELIGIBLE?

(We’re honest so customers know upfront.)

• Normal wear and tear

• Damage from misuse

• Changing your mind after the product is made

• Incorrect addresses entered at checkout
  
  

BUT — if you’re genuinely stuck, we’ll still work with you.

---

🛠 NEED HELP FAST?

Email us anytime:
  📩 support@printgear.net

We’re real people, answering real messages.